Lifetime Support

Commitment to our clients does not simply end upon successful completion of their current project. TEW have an extensive programme for supporting existing customer installations ensuring the application remains operational at all times; current to the customers changing operational requirements and up to date in terms of technology. This commitment is rewarded by the high level of repeat business TEW witnesses and is underlined with partnerships spanning many years.

  • Preventative Maintenance Programmes

TEW work with their clients to structure a preventative maintenance programme that will cause minimum disruption to the customers operations, thus ensuring trouble free operation of the system throughout its life.

  • Project Archive Management

Our archive management service provides total traceability of clients systems and ensures supporting media remains current at all times.

  • Modifications, upgrades and spares

Ranging from a simple modification of a mosaic tile through to a complete system upgrade.